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Peter Hottum

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peter.hottum@kit.edu

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Conference Articles

2013

(1 publication)

Seiringer, W. and Jorge Cardoso and Hottum, P. , "Increase Accuracy of Service Costing using Customer Involvement - An Application Scenario based on Service System Analytics", in SIG SVC 2013 Workshop, Delivering and Managing Services in “Systems of Service Systems”, 2013