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Miguel Coelho
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Information Systems
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Conference Articles
2009
(1 publication)
Coelho, M. and Paulo Rupino da Cunha , "IT Service Management Diagnosis at Grefusa Group and ITIL Implementation Proposal", in
Americas Conference on Information Systems (AMCIS)
, 2009
MSc Theses
2008
(1 publication)
Coelho, M. and Paulo Rupino da Cunha , "Diagnóstico da Gestão de Serviços de Tecnologias de Informação no grupo Grefusa e Proposta de Implementação de ITIL", 2008