Evaluating a Corpus of Root Causes and Measures to guide RCA processes in Critical Software

Authors

Abstract

Reducing defects in critical systems is a challenge faced every day by industry experts and researchers in the dependability and quality assurance fields. However, the state of the art and practice of Root Cause Analysis (RCA) is largely ad-hoc. In this paper we develop a corpus of root causes that are evaluated across a broad survey in the industry and academia. The results provide several key insights including: 1) a broad schema of root causes and actions, leveraging our prior work on real defects in critical sys-tems: 2) understanding on the relevance and value of potential root causes, measures and the RCA process as seen by industry experts across aerospace, safety and academia; 3) detailed in-sights into the different causes, development measures and their acceptance and importance; 4) survey results providing an inval-uable input baseline for further analytical work; and 5) recom-mendation for an RCA process and data collection schema that could be more widely used and shared across the critical software community.

Keywords

ODC, critical systems, defect, root cause analysis, dependability, critical systems defects questionnaire

Subject

Development of a corpus of root causes, evaluated across a broad survey in the industry and academia, to guide root cause analysis in critical software.

Related Project

CECRIS – CErtification of CRItical Systems

Conference

IEEE 18th International Symposium on High Assurance Systems Engineering (HASE), January 2017